Journeyz
for Salesforce
Seamlessly integrate Journeyz with Salesforce to deliver personalized, dynamic customer journeys that drive retention and expansion.
Redefine Salesforce for Customer Success with AI-Powered Personalization
Journeyz empowers account managers and customer success professionals to manage retention and expansion strategies from within Salesforce, offering a complete 360° view of each account. With Journeyz, identify evolving customer business objectives, correlate these with product usage, and deliver personalized call-to-actions – all without leaving Salesforce.
Key Benefits
Boost Salesforce Adoption
Increase engagement and productivity among account management and customer success teams.
360° Account Visibility
Achieve a comprehensive view of each account, eliminating blind spots in retention and expansion.
Multi-Threaded Strategic Account Management
Deliver tailored, multi-threaded experiences aligned with each persona's needs, directly from Salesforce.
Scale Account Management
Manage accounts at scale from Salesforce while maintaining full visibility into the entire book of business.
Key Benefits
Seamless Salesforce Integration
Syncs with Salesforce data and connects all customer communication channels for a unified experience.
Advanced Visualization
Leverage Tableau for powerful, in-depth data visualization.
Business Objectives Mapping
View each account’s evolving business objectives in Salesforce for deeper customer insight.
Expansions Alerts
Automatically creating expansion opportunities within Sales Cloud.
Product Usage Correlation
Automatically correlate account objectives with product usage, displayed on the Salesforce CS dashboard.
Customer Value Score
The ultimate customer health score for Salesforce customer success driven by customer value.
Personalized Call-to-Actions
Generate and trigger personalized actions from within Salesforce based on account insights.
Native Salesforce App
Available on AppExchange for easy integration and optimized functionality within Salesforce.
Ready to enhance your Salesofrce for customer success?
Schedule a demo today to see how Journeyz drives personalyzed and dynamic customer journeys that go beyond the traditional customer health scores on Salesforce.